nmible
Nmible Health, Inc. is a remote working organisation providing clinical trial payment software solutions that enable efficient, reliable, and versatile reimbursement and stipend payments to global clinical trial participants. The company was established in 2020 with their first product launched to market in 2021 and is currently working with some of the largest global Sponsors, CRO’s and independent site networks. The user-friendly software was designed by industry experts to address both the administrative challenges faced by Sponsors and Site staff as well as addressing the financial burden faced by individuals participating in clinical trials.
Job Overview
The successful candidate will be expected to work flexibly, as part of a team to provide administrative support to customers and clinical trial participants, as required. They will work closely with the Operations, Product Management and Development teams to support the successful implementation and delivery of nmible’s expense reimbursement for clinical trials.
Responsibilities
- Support the Operations team with site set-up including the development and implementation of training plans, materials, system access
- Review and process payments in line with standard operating procedures (SOPs)
- Update and maintain internal databases and trackers
- Provide efficient customer support
- Review and work to operationally focused SOPs
- Additional tasks as required by your line manager
Qualifications
- Must reside within the state of Ohio
- 1+ year within a clinical research setting preferred (Site, CRO, Vendor, Pharma)
- Knowledge of Clinical Trial payments
- Excellent communication skills
- Excellent organisational skills
- IT skills (proficient in MS Word, Excel, PowerPoint, database management)
- Problem solving skills
- Capable of working flexibly, as part of a team as well as individually
- Capable of working without close supervision.