Job Description
Your Role
The Product Strategy team is responsible for product strategy, planning, development, and sales enablement of products across all lines of business including the development of the vision, end-to-end product value propositions, profitability, NPS, provider network, care management, and experience strategies that meet product goals. The Principal, Product Strategist, will report to the Sr. Manager, Product Strategy. In this role you will develop product strategy, manage product performance, and drive product development and go-to-market initiatives primarily for Large Group & Premier market products.
Your Work
In this role, you will:
- Develop a 3-5 year strategic product vision by bringing forward relevant market, competitive, and product performance analysis and insights. Identify opportunities for growth and innovation
- Define a product roadmap that outlines the strategic direction and prioritization of product features and enhancements, articulate and quantify the value of product features
- Facilitate the implementation of product roadmaps using Agile methodology in collaboration with cross-functional stakeholders such as Product Operations, Sales, Regulatory Compliance, IT, Product Marketing, Medical Solutions, etc
- Build product presentations, write user stories, and create artifacts. Map out and re-design customer journeys and partner with Customer Experience designers
- Conduct intermediate to advanced data analysis including use of pivot tables, charts, data tables, sensitivity analysis, financial modeling, and charting
- Have the ability to effectively socialize strategic vision while gaining alignment and building consensus with senior leaders and key stakeholders
- Have the ability to pull together and lead cross-functionals team (sales, operations, network, digital, customer experience) to deliver on overarching strategy
- Develop key metrics and measurables to assess overall impact and success of the strategic vision
- Keep General Managers, Product leadership and key stakeholders updated on milestones/issues/risks
- Evangelize and acts as a key resource to sales and marketing teams communicating the value proposition of the strategy
Qualifications
Your Knowledge and Experience
- Requires a bachelor's degree in business, finance, economics, public health, or information technology, or related industry
- Master's degree in business (MBA), public health (MPH), or other health care field and/or equivalent experience highly desirable
- Requires at least 10 years of combined experience in product management and/or management consulting
- Requires experience developing multi-year product strategies and roadmaps
- Experience managing health insurance products through regulatory and legal processes strongly preferred but not required
- Experience developing, implementing, and managing products from concept to launch using both Agile and Waterfall methodologies, partnering with cross-functional stakeholders and CX designers
- Ability to execute on product delivery timelines, within scope and budget
- Ability to assess potential opportunities, risks, and issues for their product area and make recommendations
- Intellectual curiosity to follow industry trends and innovations as well as developing thought leadership. Cultivate continuous improvement and agility
- Effective verbal and written communication skills including the ability to create and deliver clear, powerful, and concise presentations/ proposals and translating strategic and business goals into visual deliverables
- Advanced knowledge and mastery of Microsoft PowerPoint and Excel
- Advanced quantitative and analytical skills and proven ability to make data-driven decisions
- Agile certification, e.g. Scrum Master, Agile Product Owner, strongly preferred
Pay Range:
The pay range for this role is: $ 145970.00 to $ 218900.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About The Team
Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California’s top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!
Our Values:
- Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
- Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
- Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model:
Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.
Two ways of working: Hybrid (our default) and office
- Hybrid – In a business unit approved office a few times per year to 3 days per week, on average
- Office – In a business unit approved office 4+ days a week, on average. If the role you’re applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.