Job Overview
Join Omni, a leader in customer service solutions, as a Spanish Bilingual Customer Service Representative in a contractor role. This opportunity allows you to work from the comfort of your home while providing exceptional service for prominent Fortune 500 clients.
Key Responsibilities
- Deliver outstanding customer service through inbound phone calls, chat communications, and email correspondence.
- Address customer inquiries and resolve issues promptly and professionally.
- Uphold a high standard of professionalism in all interactions.
- Collaborate with fellow contractors to enhance the quality of service provided.
Required Skills
- Excellent communication skills, both verbal and written, for effective customer engagement.
- Proficient multitasking abilities across various communication channels (phone, chat, email).
- Strong problem-solving skills to efficiently address customer inquiries.
- Effective time management skills to meet service expectations.
Qualifications
- Previous experience in customer service is preferred, yet not mandatory.
- Familiarity with remote work environments is a plus.
- High school diploma or equivalent is required.
Career Growth Opportunities
At Omni, we are committed to empowering our contractors, providing a supportive environment that fosters professional growth and success. You will have access to a network of industry professionals, enhancing your skills and career trajectory.
Company Culture And Values
Omni is dedicated to promoting a collaborative and supportive culture for our contractors. We believe in the importance of community, and our goal is to empower individuals to thrive in their roles while connecting with a diverse group of peers.
Why You Should Apply
This position presents a unique opportunity to work with reputable Fortune 500 companies from the comfort of your home. By joining Omni, you will be part of a community that values your contributions and supports your professional journey.
Employment Type: Contractor