Job Title: Digital Experience Lead
FLSA Status: Exempt
Duration: Full time
Location: Remote
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MTP, Inc is searching for an innovative digital experiences lead that has the ability to create an exceptional user experience and thrive in a fast paced environment on a full-time remote basis for our client, a global technology brand.
Role Summary:
Our client has a world-class team. As a Digital Experience Lead, you will play a pivotal role in shaping our digital strategy and ensuring that our customers have seamless and engaging interactions with our brand.
Essential Duties and Responsibilities:
- Develop and execute a comprehensive digital experience strategy: Collaborating with other teams to align digital initiatives with overall business objectives and create a roadmap for success.
- Lead and mentor a team of digital professionals: Foster a collaborative and high-performing team culture, providing guidance and mentorship while leading weekly scrums and communicating progress and milestone.
- Oversee the design and development of digital products and experiences: Ensure that our websites, mobile apps, and other digital channels are user-friendly, visually appealing, and aligned with our brand identity.
- Conduct user research and analysis: Gather insights into customer behavior and preferences to inform design decisions and optimize the user experience. Being sure to Identify and resolve potential roadblocks and challenges.
- Measure and analyze digital performance: Track key performance indicators (KPIs) to evaluate the effectiveness of our digital initiatives and identify areas for improvement.
- Oversee the coordination of all aspects of digital experience while managing risk and creating an escalation pathway.
- Ensure that all deliverables are on track, on budget, on time and aligned with the broader marketing and events organizations.
- Work closely with teams to ensure that their work is aligned and integrated. Consolidate weekly progress reports and socialize with leadership.
What You’re Good At:
- A deep understanding of digital strategies
- High level of creativity, setting to develop compelling and memorable content.
- Strong interpersonal skills and team player mentality.
- Has a love for analytics; and the ability to forecast trends ensuring best practices.
- Has experience using social listening, content distribution, and management and reporting tools.
- Excellent analytical, problem solving, and business skills.
- Experience as an active participant in technical/developer communities, open-source projects, or similar developer group knowledge.
- Ability to set clear objectives with measurable KPI’s to track initiative success.
What you Contribute:
- Bachelor’s degree in computer science, Human-Computer Interaction, Marketing, or a related field.
- 5+ years of experience in digital product management, user experience (UX) design, or a similar role.
- Experience with design tools such as Figma, Adobe XD, or Sketch.
- Knowledge of web development technologies (HTML, CSS, JavaScript).
- Proven track record of leading successful digital projects.
Work Environment:
Employees will be subjected to a culture which focuses on the importance of work-life balance. Gearing toward collaboration, accountability, and flexible hours.
Other Conditions:
- Adhere to all company policies, rules and regulations as stated in the Company Employee Handbook, Safety Manual and other Company policies as implemented.
- Must be available to work hours as necessary as dictated by prevailing work volumes including mandatory weekends when and if needed, with advance notice.
- Must always present a professional image, representing self, company and client in a courteous and respectful manner when dealing with customers, vendors, employees, and the public.
It is the policy of MTP, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
