Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As a Data Science Intern at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
BetterHelp is looking for a Data Science Intern to help us scale and increase our impact. You will use data to drive insight into optimizing our marketing efforts using cutting-edge methods. The ideal candidate would have experience analyzing large and complex data sets related to web products and digital marketing. You'll be contributing to our efforts in our marketing models, including our Marketing Mix Model and Data-Driven Attribution.
What will you do?
- Get insight from an enormous amount of data, and take a proactive role partnering with the marketing team in finding and testing data-driven ideas for improving our marketing efficiency.
- Contribute to the development, implementation, and maintenance of our marketing models, including a Bayesian Marketing Mix Model and a Data-Driven Attribution model.
- Design and analyze marketing lift tests.
- Look at complex problems and come up with testable models and algorithms that have measurable business impact.
- Implement cutting-edge methodologies and technologies, and educate other team members about them.
- Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives.
What will you NOT do?
- You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
- You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
- You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
- You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.
Can I work remotely?
Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply.
Requirements
- Recently completed or pursuing a degree in a quantitative discipline such as Statistics, Math, Economics, Computer Science, Operations Research, or Engineering.
- Basic experience or coursework in data analysis, predictive modeling, or statistical methods.
- Experience or coursework in building predictive models and causal inference models
- Experience or coursework in Bayesian modeling methods
- Familiarity with tools like R or Python for data analysis (academic or project-based experience is acceptable).
- Strong understanding of statistical concepts, particularly related to hypothesis testing and experiment design.
- Excellent communication skills, with a willingness to learn how to present complex ideas in a clear and accessible manner.
- Experience with SQL
Bonus (Great to have but not required)
- Familiarity with Marketing Mix Models or Multi-Touch Attribution models through coursework or projects.
- Experience with data visualization tools like Tableau or Looker.
- Interest in B2C or marketplace products.
Benefits
- The chance to build something that changes lives – and that people love
- Free BetterHelp accounts for all team members
- An awesome community of co-workers
The is a remote contract position with an hourly range of $40 - $45/hr.
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.